Share some MCSE MB2-717 exam questions and answers below.
You are working with an organization that uses Microsoft Dynamics 365 for sales.
You want to show the sales personnel action carets with reminders for opportunity close dates, activities, reminders for emails that have not been responded to. and statistics on how often sent emails have been opened by recipients.
Which features should you implement in Dynamics 365?
A.Relationship Insights with Auto Capture and Email Engagement
B.Relationship Insights with Relationship Assistant and Email Engagement
C.Relationship Insights with Relationship Analytics and Email Engagement
D.Relationship Insights with Relationship Analytics and Relationship Assistant
Answer: B
You are a sales manager for your company.
In order to improve sales, you want Microsoft Dynamics 365 to analyze the daily actions and communications of your sales staff. In addition, you would like the analysis data to be used to remind your sales people of upcoming activities and create actionable items to keep them focused.
Which feature of Microsoft Dynamics 365 performs these functions?
A.Auto Capture
B.Relationship Assistant
C.Email Engagement
D.Site Map Designer
Answer: A
You are a sales person working in the Microsoft Dynamics 365 web interface
You want to create a view that you can use to segment your active customers by area, based on their physical address.
Which three steps must be followed to set up a personal view that you can use without having to create it each time? Each correct answer presents part of the solution.
A.Use Advanced Find to search both Accounts and Con
B.Save your query, and give it a name.
C.Export the query to Excel, and import it every time ydu need to use it
D.Use Advanced Find to search for alt Account records that are active.
E.Use Advanced Find to filter the records, based on the*r ZIP/Post code.
Answer: B,C
You have recently been hired as a sales assistant for a new employer. The company sales staff uses Microsoft Dynamics 365, and you must occasionally input data for them. You want to use the CRM Help Center for assistance to perform these tasks.Which two help sources are available for you? Each correct answer presents a complete solution.
A. phone support
B. training links
C. online chat
D. community biogs
Answer: B,C
An organization uses Microsoft Dynamics 365 to track Opportunities and Competitors.
They want to make sure that a competitor is always tracked when it is mentioned in an email from a potential customer regarding an opportunity-How can this be achieved using the fewest steps?
A.Instruct users to always manually associate the competitor when the Competitor Mentioned card is shown by the Relationship Assistant.
B.Configure the Relationship Assistant, and check the Card Option for the Competitor Mentioned card to perform the associated action automatically instead of displaying the card.
C.In the configuration for Auto Capture, enable the option to track competitors automatically when mentioned in emails regarding an opportunity.
D.Create a workflow to scan emails for competitor names, and associate the mentioned competitor to the opportunity.
Answer: A
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